Returns

We want you to be able to test your sleep hammock extensively. We grant a 30-day right of return on all goods from receipt of the goods.

You live in … Return costs
Austria Austria Returns are free of charge. You will receive a returns label from us and must hand in the parcel at a post office.
Other Countries Other countries You must organize the return transport to Austria yourself.

Conditions

  • The 30-day right of return begins upon receipt of the goods.
  • You are liable for ensuring that the hammock is as good as new, i.e. undamaged and free of stains. We check every hammock and must charge for any damage.
  • To arrange a return, simply write a message.
  • The refund will be made via the payment method you used to purchase from us and usually takes 2-5 days after we have received and checked the goods.